Vacation Villa Rental Terms & Conditions
Pelican Gardens #14
ResortQuest Lido Key Reservation Terms
PAYMENT AT TIME OF BOOKING (DEPOSITS): All reservations require a deposit at time of booking paid by credit card or check. ResortQuest accepts Visa, MasterCard, and American Express (Discover accepted only in certain locations). In cases of payment by check, all funds shall be made payable to ResortQuest with a notation of your folio number written on your check. Receipt of your deposit indicates acceptance of this reservation confirmation agreement and all of the terms and conditions contained herein. Deposit amounts will vary depending on type of property and length of stay.
RESERVATION FEE: In addition to the rental rate, a 5% non-refundable reservation fee per transaction is calculated on the rental rate (does not include Security Deposit Protection Plan or taxes). This 5% fee is charged for each separate stay, even if multiple stays booked. There is a minimum of $20 and maximum of $125 plus tax. The reservation fee is a flat $75 plus applicable tax for stays of 27 nights or longer (Exception all Sanibel and Captiva properties require a $50 flat reservation fee + applicable tax).
SECURITY DEPOSIT PROTECTION PLAN: A Security Deposit is required in addition to the rental rate and reservation fee. You will have an option of either paying a refundable security deposit (amount varies depending on property but will be no less than $250.00) or a non-refundable insurance premium of TravelGuard’s Security Deposit Protection Plan. This Security Deposit Protection plan is $25.00 for each stay of two-six (2-6) days and $45 for each stay of seven (7) days or longer. This Security Deposit Protection Plan Insurance covers up to $500.00 for the $25.00 premium and $1500.00 for the $45.00 premium. The renter shall be responsible for damages over and above the cost of the coverage.
PAYMENT OF FINAL BALANCE: Final payment is due thirty (30) days prior to arrival for condominiums and villas, sixty (60) days prior to arrival for free standing homes, or day of arrival for resorts (depending on length of stay). If reservation is made within thirty (30) days prior to arrival for condominiums and villas, within sixty (60) days prior to arrival for homes, or upon arrival for resorts, 100% of payment (including booking fee, applicable Security Deposit option, applicable cleaning fee and taxes) is due at time of booking. Final payment is nonrefundable unless stay is rebooked (incurring 10% loss of rent rebooking fee plus reservation fee). Failure to make any payment in a timely manner may result in the cancellation of your reservation and forfeiture of any funds on deposit. Refunds or adjustments cannot be made for late arrival or early departure. Final payment includes The Security Deposit or Security Deposit Protection Plan (if applicable). In cases of payment by check, all funds shall be made payable to ResortQuest with a notation of your folio number written on your check.
CANCELLATIONS: Cancellation at any time will always result in a loss of the 5% reservation fee, if applicable. Cancellation before final payment will result in a loss of 10% of the total deposit, plus the 5% reservation fee. The Security Deposit or Security Deposit Protection Plan is refundable along with a portion of rent depending on date of cancellation if cancelled prior to final payment requirement. Travel Insurance is encouraged to avoid this loss in the event of early cancellation. Cancellation after final payment will result in a loss of 100% of the entire rent for the stay, plus 5% reservations fee, and cleaning fee. Travel Insurance is encouraged to avoid this 100% loss. Travel Insurance is included in your total and protects you from forfeiting your monies paid should you have to cancel your reservation within applicable time period (30 days condos and villas, 60 days for home) of your arrival date. Should you choose not to be covered, please decline travel insurance at time of booking. Once purchased, Travel Insurance premium will NOT be refunded.
SUBSTITUTION OF ACCOMMODATIONS: In certain circumstances beyond our control, (i.e. fire, hurricane, sale of unit, etc.) your confirmed property may be unavailable upon your arrival. ResortQuest reserves the right to substitute your accommodations. We cannot guarantee the confirmed rate in these instances. Although we will do everything possible to create a pleasant vacation experience, neither ResortQuest nor the owner are liable for damages or inconvenience in this rare and unusual situation.
CONDITIONS OF PREMISES: You hereby acknowledge that you will not be entitled to any refund for any inoperative appliances, to include by way of example only, television, air conditioner, hot tub, or pool. The Agent agrees that upon notification by you of any malfunction Agent shall make every reasonable effort to have such appliance or item promptly repaired.
ARRIVALS: Check-in time is after 4:00 P.M. If you anticipate your arrival to be after 5:00 P.M., Monday through Friday, or if you are arriving on Saturday or Sunday, please call our office to make arrangements for check-ins. YOUR CHECK-IN LOCATION information is enclosed.
DEPARTURES: Checkout time is 11:00 AM (10:00 AM in some locations. Please view your confirmation for exact times).
TELEPHONE USAGE: Local service is provided at no charge. Rental units are equipped with a non-proprietary calling system that allows you to charge long distance service to the calling/credit card of your choice. All charges for circumventing this system will be charged to your credit card.
FURNISHINGS: While this residence conforms to the minimum furnishings requirements of ResortQuest, all residence are owned, decorated, and furnished by the individual Owner. Neither ResortQuest nor the Owner shall be responsible for providing any additional furnishings or equipment not available and not presently existing in the unit at the time the reservation is made. All other items shall be the sole responsibility of guest.
POOLS: Any pool located at an individual home that has pool heating facilities will have an additional utilities charge for heating the pool, including all applicable sales tax. The charges shall be prorated and billed to your credit card on file with us after receipt of the utility company invoice. Association or community pools heating (if applicable) are not the responsibility of guest or ResortQuest.
ASSOCIATION RULES: If applicable, this agreement is subject to the approval, rules and regulations of the subject property Association, of which the owner is a member. Guest agrees to all Association rules and regulations, and to pay fees applicable for approval. If Association does not accept or approve guest, this agreement shall be cancelled, and all rental monies shall be refunded.
KEYS: All keys, access cards, and garage or gate openers that have been provided to the Guest must be returned to the Check-in office upon departure. If Guest fails to return these items, a $25.00 retrieval will be charged to your credit card.
VALUABLES: Management or Owner is not responsible for the loss of valuables.
PETS: Sorry, no pets allowed unless an addendum is attached hereto. Any breech of this policy will result in termination of this agreement including possible eviction of the property and possible forfeiture of any monies paid.
MAXIMUM OCCUPANCY: Guest agrees to keep the maximum number of people occupying the premises at/or under the maximum persons allowable. Any breech of the above policies will result in termination of this agreement including possible eviction of the property and possible forfeiture of any monies paid.
RESIDENCE ENTRY: ResortQuest, or its assigns, may enter residence during regular business hours for the normal management of residence. With a 24-hour notice to the guest, ResortQuest or its assigns may also enter the residence to show a property listed for sale. In case of emergency, ResortQuest may enter the residence at any time.
INDEMNIFICATION: ResortQuest shall not be liable to guest or to any other party for any damages to property or for the injury to persons upon the premises from any cause whatsoever, including defects in the premises or otherwise. Guest shall indemnify and hold harmless ResortQuest from and against all liabilities, claims, expenses, fees, loss of use and actions of any and any kind arising out of guest’s use and occupancy of the premises.
WAIVER OF TERMS: No waiver or any breach of any of the terms of this agreement shall be permitted.
GOVERNING LAW: This agreement shall be governed and enforced according to the laws of the state of Florida. The prevailing party in any lawsuit to enforce any provisions of this agreement shall be entitled to an award of attorney’s fees, costs and expenses for mediation, arbitration and trial or appellate proceedings.
ENTIRE AGREEMENT: This agreement contains the entire agreement of the parties. It may not be changed orally, but only by an agreement in writing signed by the party against who enforcement of any waiver, change, modification, extension, or discharge is sought. Guest cannot assign or transfer this Agreement.
RATE CHANGES: Rates are subject to change without notice.
ON-LINE BOOKING & INFORMATION: The information provided on-line, although deemed accurate, is not guaranteed, and may be subject to errors, omissions, change of price, or withdrawal without notice.
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